IX. WARRANTY & OTHER LIABILITY PROVISIONS
The Contractor warrants the PIP installation under this agreement for a period of three years commencing from the date of substantial completion, unless otherwise stated on the face of the contract. Annual sealing of PIP surfacing is recommended and required for warranty to remain in effect. Without annual sealing, warranty is limited to one year. This limited warranty covers only the Contractor’s obligation to replace or repair (at the Contractor’s discretion) any failure of the system, not cosmetic in nature (including fading or discoloration), during the warranty period. The Contractor is under no obligation to replace or repair any portion of the surface damaged by vandalism, product misuse, abuse, alteration, failure of the base or sub-base; damage caused by sharp or blunt objects (high heels, spikes, etc.), improper drainage, normal wear and tear, including but not limited to scuffing which should be expected especially under swings and in high traffic areas; damage caused by earth movement, including but not limited to sink holes, earthquakes, and/or other acts of God. This warranty does not include discoloration or damage caused by chemical spills, unapproved cleaners, or ultraviolet rays. Do not put objects on the surface which might puncture the surface, including but not limited to picnic tables and chairs. This warranty is expressly made in lieu of any other warranties. Any alteration of the safety surface will null and void this warranty. If the contract is not paid in a timely fashion, in accordance with the terms and conditions of this contract, the warranty shall be automatically voided. Drainage issues are the responsibility of the Owner. If the play area has drainage problems including, but not limited to, being located within a drainage through-fare, a low lying or flood prone area, or an improper grade (2% minimum), these issues should be remediated before the Contractor’s PIP installation crew arrives at the site. The installation crew will not evaluate the site for drainage or other issues noted. They will install the PIP at the contracted thickness (some slight variations are normal) over the existing grade. If drains, ditches, and/or dikes need to be installed, they should be constructed before the PIP installation crew arrives at the site. Should the contract relate to other products other than PIP, the same provisions stated above apply, noting that the warranty period is the lessor of that provided by the manufacturer or three years (with annual maintenance by Owner performed).
Life Time
Two Year
Warranty Excludes
The above Playtime Warranty does not include any cosmetic issues including scratches, dents, fading of colors, discoloration of wood, paint, or plastic.
One Hundred (100) Year Limited Warranty
Fifteen (15) Year Limited Warranty
Three (3) Year Limited Warranty
One Year (1) Limited Warranty
If the artificial grass purchased proves to be defective resulting in premature wear during normal use of the product within 10 years from the date of manufacture, or has significant fading and/or breakdown due to exposure to suns rays within the same 10 year period, It will either be repaired/ replaced, the affected area or issue a credit equal to the cost of the artificial grass material purchased on a pro rated scale based on 100% of value up to 5 years, 50% of value from 5 to 8 years and 25% of value during the 8 to 10 year span. Warranty shall not cover any defects or damage to the product which is the result of negligence, misuse, or abuse, vandalism, machinery, animals, fire, chemical reaction, acts of God or damage due to excessive heat, including the effect of the sun’s energy when magnified by glass or reflective surface(s). This warranty does not cover any type of matting on this product, regardless of cause. This warranty does not cover sun magnification and melting from low e windows or melting / matting as a result of the sun's reflection off surrounding windows. Faulty subsurface preparation or failures in the subsurface after installation are not covered in this warranty. This warranty does not cover turf surface deterioration resulting from normal wear and tear or any damages arising out of or in connection with improper installation beyond it’s control, accidents, misuse, abuse, neglect, exposure of product to improper shoes such as metal cleats, chemicals or cleaning products. Artificial turf can be readily repaired or seamed. This warranty is restricted to the repair or replacement of the affected areas only.
Rubber Mulch comes with a 12-year color lock warranty that guarantees the mulch will not fade or lose its color for 12 years from the date of purchase. The product also comes with a 10-year limited warranty against manufacturing defects.